Family and Children’s Medicaid is a health insurance program that serves low-income individuals, children, and parents. For information regarding the different types of Medicaid in North Carolina and to see if you are potentially eligible, visit the Division of Medical Assistance web site at https://www.ncdhhs.gov/north-carolina-medicaid.
When information is required to complete your FCH Medicaid Recertification, documents must be returned by the due date on the request sent to you. Documents can be mailed in, dropped off using the DSS drop boxes located outside of the DSS building, or dropped off at the inside drop box of building 1.
For more information contact: 919-209-4100.
Johnston County Medicaid News! Currently, Family and Children's Medicaid beneficiaries, who are MAGI (Modified Adjusted Gross Income Methodology) can submit case verifications through their "enhanced" ePass portal (https://epass.nc.gov). NEW ~ Now, Traditional Medicaid beneficiaries (such as but not limited to Adult Medicaid - Blind, Disabled, Medicaid (MQB) Qualified individuals...) can submit verifications, utilizing the following "Traditional" Medicaid email: CentralMail@
All inquiries go through the DSS main number:
This includes Food Stamps (FNS), Medicaid, Temporary Assistance Needy Families (TANF), Child Care, Child Protection, Adult Protection, Foster Parenting, Transportation, and more.
Report Child Abuse/Neglect
Report Adult Abuse/Neglect
Call 911 or (919) 989-5000.